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Business Overview

 
As your local Chem-Dry carpet care professional, our goal is to meet and exceed your expectations.

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Frequently Asked Questions

What else do I have to do? You will need to make sure that the electricity is on at the property, and it is best (although not always essential) if we can have access to a hot water supply. You don't need to pre-vacuum because we will always do that. It is a good idea for you to vacuum at least once a week as a general rule to take care of your carpets in between cleans. One more thing to consider - our cleaning system is safe for pets, but pets aren't always safe for our technicians. Most pets, no matter how placid and loving, may be alarmed by a stranger entering their home, so please ensure your pets are restrained. Last, but not least, we do require payment on the day. We can accept cash, cheque or direct bank deposit. How long will the cleaning take to do? Of course this depends on how much carpet there is and how clear you have been able to make the area, but as a guideline, 2 rooms could be cleaned in around 45 minutes, 6 rooms might take up to 2 hours. A lounge suite will generally take around 2 hours and takes a little longer to dry, around 3-4 hours. Do I have to move out all the furniture? We ask that you move the smaller things that you can easily manage, such as side tables, plants, dining chairs. Items such as lounge suites and dining tables we can slide as we go. Large items that are rarely moved, such as heavy bookcases, pianos or TV entertainment units are best left in position and we'll clean around them. How long until I can walk on my carpets? You can walk on them straight away, but it is always best to wait until they are completely dry, if possible. You can expect them to be dry in around 1-2 hours after our technician leaves you. Upholstery is dry in around 3-4 hours. Does 'Chem'-Dry mean you use chemicals? Is it dangerous? Chem-Dry's primary product 'The NaturalTM' is safe and non-toxic. As our products leave no dirt-attracting residues you can be sure your carpets will be clean and safe for you, your family and your pets. While we include deodorosing at no extra charge, we don't have to use it. Please do let your technician know if you are sensitive to smells. What is the difference between steam cleaning and Chem-Dry? Chem-Dry's low-moisture system means fast dry times and no risk of damage to your carpet and underlay. The Chem-Dry cleaning system, based on carbonation, is highly effective in stain removal while leaving no soapy or sticky residues in your carpet.

Keywords

carpet, quick drying, chemdry, upholstery, safe, non toxic, rug, cleaning, commercial, residential

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6 Reasons why you should choose Chem-Dry for your Domestic and Commercial Cleaning Needs.

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